The double-edged sword effect of managerial coaching behavior for actors: An investigation of personal accomplishment and work overload

Received:October 16, 2017  Revised:October 16, 2017

Key Words:  managerial coaching behavior; conservation of resources theory; personal accomplishment; work overload

Author NameAffiliation
Zhuolin She Tsinghua University 
Quan Li* Tsinghua University 
Yanan Dong Tsinghua University 
Qinqin Li Lanzhou University 
Baiyin Yang Tsinghua University 
Bin Yang Tsinghua University 
Wensheng He Lanzhou University 

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Abstract:
      Managerial coaching as an effective leadership initiative in organizations has gained increasing attention from scholars. Although empirical evidence has accumulated showing that managerial coaching behavior has important effects on subordinates’ work attitudes, knowledge about how such behavior impacts supervisors who exhibit it is limited. Drawing upon conservation of resources theory, we developed and tested a model that specifies how and when engaging in managerial coaching behavior has benefits and costs for supervisors. The results of a survey study showed that managerial coaching behavior predicted supervisors’ job attitudes through a dual-path model: On the one hand, managerial coaching behavior positively predicted supervisors’ personal accomplishment, which had a subsequent positive effect on their job satisfaction. Meanwhile, it also positively predicted supervisors’ work overload, which in turn positively predicted their perceived work fatigue. This dual-path mediation model provides a novel perspective to understand the double-edged sword effects of coaching behavior on supervisors. In addition, the results also showed that supervisors with a lower (vs. higher) level of perceived organizational support tend to experience lower personal accomplishment and higher work overload. These findings carry implications for both leadership development theories and organizational management practices.

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