Industrial Relations Climate, Union Instrumentality and Employee Performance

Received:October 16, 2017  Revised:October 16, 2017

Key Words:  Industrial relations climate; trust in management; union instrumentality.

Author NameAffiliation
Qing Miao* Zhejiang University 
Alexander Newman Deakin university 
Brian Cooper Monash Business School 
Peter Holland Monash Business School 
Julian Teicher Central Queensland University 

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Abstract:
      In this study we examine the effects of two key variables associated with union effectiveness on the job performance of employees, and the mechanisms which explain such effects. More specifically, we investigate whether employees’ perceptions that their union has an effective relationship with management (industrial relations climate) and is able to act as an agent for their concerns (union instrumentality), promotes their job performance through enhancing their job security and trust in management. Drawing on three waves of data from 303 employees and their immediate supervisors within 17 private enterprises in China, we find that employees’ perceptions of union effectiveness influence their job performance through enhancing both their job security and trust in management. Such findings are consistent with the social exchange theory and the conservation of resources theory.

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