Context matters: Intra-national variation in workers’ reciprocity behavior

Received:October 06, 2017  Revised:October 06, 2017

Key Words:  Reciprocity; Supervisor support; Intra-cultural values

Author NameAffiliation
AMY TIAN* Curtin University 
jos gamble0 Royal Holloway, University of London 
Bo Zhang0 College of Business Administration Capital University of Economics and Business 

Hits: 531

Abstract:
      This paper aimed to demonstrate the importance of intra-national variation in employee reciprocity behavior. Specifically, it examined how employee reciprocity behavior was jointly influenced by the level of regional economic development where they worked, their hukou identity status, and their collectivistic cultural values. Data were collected from two separate samples (Study 1, n=786; Study 2, n = 507) across different Chinese regions. Hierarchical linear moderated regression was used to test the proposed moderation effects. Study 1 results indicated that the supervisor support and OCB relationship was stronger for employees from the less economically developed regions (e.g., Hunan) than those from the more highly developed regions (e.g., Shanghai). A follow-up Study 2, confirmed the intra-national variability in reciprocity behavior, and extended the finding by demonstrating that reciprocity behavior was more frequent amongst workers without local hukou identity (i.e., migrants) with relatively high collectivistic values. This study offered a more nuanced understanding of the dynamics of both cultural and non-cultural influences on reciprocity behavior. First, we demonstrated the importance of intra-national variation in employee reciprocity behavior in relation to their collectivistic cultural values. Secondly, we identify the moderating effects of a culturally appropriate contextual variable (i.e., hukou identity status) on reciprocity behavior in the Chinese context.

IACMR WeChat

IACMR WeChat