A Qualitative Research on Information Seeking Behavior of New-Generation Newcomers in Socialization

Received:October 16, 2017  Revised:October 16, 2017

Key Words:  Information seeking behavior, newcomers, socialization outcomes

Author NameAffiliation
Jing Zhong0 Tongji university 
Yiting Zhang* Tongji university 
Jinlian Luo0 Tongji university 
Yue Wu0 Tongji university 

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Abstract:
      Information seeking is a representative behavior of newcomer active socialization, through which newcomers can acquire necessary skills to transform themselves into the insiders of an organization. Based on 20 in-depth interviews with new-generation newcomers, this study establishes a process model of newcomer information seeking behaviors and socialization outcomes by applying grounded theory. This model reveals that environmental and individual factors affect newcomer information seeking behaviors; newcomer information seeking behavior is not a simple and random action, but an action with seeking concerns, preparation, and seeking tactics; newcomer information seeking leads to socialization outcomes in terms of self-enhancement and altruistic behaviors.

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